Invasion of Privacy
Posted 08 October 2003 - 09:25 PM
Plus, the only people who basically know who you buy from are on this site.
Plus, I'm sure there are "real" dealers out there who buy many, many more compacts than you, and sell them much higher.
This is the first I've ever heard of such an occurrence. (Especially by a company that just lost a lawfuit for price-fixing!) Do you mean to say that you are no longer allowed to buy E.L. Solids from LV and NY? How about Neiman's, Sak's, Bergdorf's, etc....Is anything in writing? I'd certainly not sign a damn thing!
You have NO idea how upset I am about this. We both need more wine...at least I do. (You were right, by the way. Much better than Tylenol. )
Posted 08 October 2003 - 09:26 PM
The limit of 6 of the same item to one customer is a Lauder rule not the department store. The department store will tell you to sell whatever- but don't ring up more than 6 of the same item on one receipt, that is how they avoid getting in trouble with Lauder.
Hey, I did get laid off in January.........
Don't let this spoil your vacation, I will buy solids for you if you still want them. Have a great time!
[ October 08, 2003, 10:23 PM: Message edited by: Lisa ]
Posted 08 October 2003 - 11:12 PM
Woody, I am so very sorry. I will be honest, had it been me, I probably would have hung up in disbelief and shock! After thinking about this,my feelings are simply outrage and complete revulsion. How dare they?? I would seriously consider having legal council investigate this matter.
I'm thinking of you and don't want you to be upset over these " idiots ". We are all supporting you. I will be so happy to shop for anything that you are wanting here.
Just remember....your integrity is unquestionable!
Have a good trip!!
Your Texas Buddy...
Posted 09 October 2003 - 05:32 AM
You raised the question of how one could contact EL. Now really, you know that all one has to do is call the Manager of either Stand-Alone store, complain often enough about individuals you know who buy there, possibly threaten them with pulling one's business & God knows what else, and said Manager would then almost have to contact Corporate and report the alleged offender just to get the caller off his back. (Not to mention covering his a** and saving his/her job. The rep who sold the items would probably be fired also. You see, this whole scenario has an incredible "trickle down" edge to it, doesn't it?)
Buyer is black-listed; Rep is fired; Caller has a tremendous sense of self-righteousness, because God knows the Caller has never done anything remotely "improper" in his or her life, right?
Mission accomplished....how hard is that to understand?
Must run...have to get 2 very large boxes ready to go to the post office and back to Estee Lauder.
Have a wonderful day...
[ October 09, 2003, 06:30 AM: Message edited by: Michele ]
Posted 09 October 2003 - 08:04 AM
I am so sorry to hear this. I read your post in such disgust and disbelief in how you were treated by EL. It just doesn't seem right.
You can certainly add my support among your collector-friends here.
Have a great vacation and I look forward to your posts when you return.
Take care, Jeanette
Posted 09 October 2003 - 08:23 AM
Posted 09 October 2003 - 10:44 AM
Posted 09 October 2003 - 11:38 PM
Posted 09 October 2003 - 03:15 PM
I too, am so sorry to hear about your ordeal. I have dealt with you also and was very pleased. This is really strange though, because I recently received my SAKS bill with charges for 2 Strongwater solids that I didn't even order. So I called and asked what the deal was and they assured me it would be straightend out and credited back to my account. Last year when I ordered, they sent me 2 of everything in which I didn't order. They didn't seem to have any problem with sending me multiplies, however I didn't need 2 of everything, so I sent some of them back. It is really strange that some rep would have the nerve to do that! I, too am thinking about selling most of my solids and not buying anymore unless I can catch a steal on EBAY or luck out at a garage sale! It sure makes me not want to support Estee Lauder Empire Have a good trip and know that you have all our support!
Posted 09 October 2003 - 06:12 PM
Posted 09 October 2003 - 08:33 PM
We have gotten use to the CC stores treating us like criminals but this is so different.
We just find this so strange.
Ann & Ken
Posted 10 October 2003 - 12:00 AM
After reading Woody case, I feel worst. So the next time they asked me again, I am going to retaliate back .
Posted 10 October 2003 - 04:49 AM
I know it is hard to think fast in that type of situation but if any others get such a call try to remember to have a pencil and paper and after the call hit *69. Maybe you will get the number of the person who just called.
Posted 10 October 2003 - 06:04 AM
Considering the Lauder background, I don't think they personally would agree to such disgusting tactics!
I rest my case!
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