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New listings for "empty" solids and compacts


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#16 Astrid

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Posted 23 June 2003 - 05:03 PM

Hello to all !

Please forgive me but I have to ask how it can be possible that you (in the US) are limited with your purchase(s) to a certain amount or certain number of EL solid perfumes ??? I hardly can understand. I read several times about your complaints ... but can somebody explain ? It hardly can be the intention of a company to sell as few as possible or to establish limitations like that.

Last year in May, I was in Dallas, TX (IPBA convention), and I was NOT limited to any amount or number of EL solid perfumes - I bought 6 (!) solid perfumes there. I'm from Germany but do you think that was the reason for the "no limits" purchase ?
Next one: my friend in the US (Mannford/Tulsa, OK) buys EL solid perfumes for me, and not only 1 or 2 at a time ... E.g. she bought the 5 Jay Strongwater solids, and, again, there was no limitation, although she paid with her own credit card.
Saturday, I was at a department store here in Munich. They had 7 different solid perfumes (at horrible prices, of course). I asked - knowing about the practice in the US - if I could buy them all. The lady laughed and said, "Sure, why not?" I also saw the $-signs (ok EURO) in her eyes.

Then, what I know is that the girls (or guys) at the stores sell on commission, right ? At least here in Germany, if someone sells on commission he/she's keen on selling as much as possible at a time, with no limits. What's going wrong there in the States?

Please, make a dummy know more :-)

Thanks much,
Astrid (mausi1)

#17 Ann and Ken

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Posted 23 June 2003 - 06:18 PM

The retail stores, Sak's ,Neiman Marcus , Las Vegas, etc. will gladly sell as many as you want.

It is the Estee Lauder Cosmetic Company Stores that we are refering to. They are a discount store that sells EL products only in the discount outlet malls.
When the retail stores have to pack up their seasonal stock and send it back it then goes to the discount outlet Cosmetic Company Stores.

A list of these stores in under store location at the top of the page.

The warehouse sale is something different that EL does.

Ann

[ June 23, 2003, 07:14 PM: Message edited by: ann and ken ]

#18 Ann and Ken

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Posted 23 June 2003 - 09:29 PM

Hi Greyhound,

I have read your message twice and I can't find anything to disagree with you on. [Eek!]

We by no means have the answer to this but to be able to vent our frustrations here and get other peoples views is a good thing.

To cheer up Greyhound.

user posted image

Ann

[ June 23, 2003, 10:33 PM: Message edited by: ann and ken ]

#19 mimi

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Posted 23 June 2003 - 11:40 PM

Hi Ann

Thanks for posting the gorgeous Corday! I don't think I have ever seen this one. It truly is beautiful. Greyhound, you have exquisite taste! I would like to have that one too!

Have a good evening all...

Mimi [Sleep]

#20 Lisa

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Posted 24 June 2003 - 10:43 AM

When I worked for Estee Lauder the rules were you were not allowed to sell more than 6 of one item to a customer. If a customer wanted 10 solids (all the same one) it would not be allowed. It happens a lot during gift with purchase time because the buyers are tring to get all the gifts they can and then the free gifts are broken up and being solid as individual pieces.

This was done to prevent "diverters" (people stocking up on product to be sold in other countries or flee markets)

Not everyone works on commission it is different for every store.

There is really nothing Estee Lauder can truely do to prevent this, in my mall alone we have 5 stores alone that sell Lauder.

The rules at the CCS are another story and again to prevent sellers from buying at a discounted price and then selling on ebay the only thing to do is do not sell solid in the outlets at all!!
Bring the overstock along with the prototypes to the shows and sell them to collectors or give them all to Ann & Ken so we can have some more beautiful photos.

[Big Grin]

#21 mimi

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Posted 24 June 2003 - 11:25 PM

Hear! Hear! I vote for your options, Lisa. I especially like the idea of more photgraphy from Ann and Ken.

Mimi [Smile]

#22 Ann and Ken

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Posted 24 June 2003 - 11:31 PM

Yeah, Give them all to Ken & Ann. [Big Grin] [Big Grin] [Big Grin]

Even when working on the book( Roselyn's), EL was not helpful. They(EL) wanted the new solids(at the time the circus tent etc.) in the photos but would not even let us borrow them( the empty before they were released ones). We had to buy them retail and have them flown in overnight from the Ca.store that had them first(at our expense) to be able to photograph them in time to meet the publishers deadline. [Mad]

Roselyn's book has sold more El solids than any fancy marketing schemes.


At Fla. though, they( EL ) were qiuck to run over to us to get a photo of us holding the book and gushed how they use the photos in their training sessions. If I hadn't been so stunned I would have told them where they could-- something. [Mad]

My opinion of EL may just be a little jaded. [New Laugh] [New Laugh] [New Laugh]

Ann

[ June 24, 2003, 02:18 PM: Message edited by: ann and ken ]

#23 Ann and Ken

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Posted 24 June 2003 - 11:36 PM

Hi Mimi,

Thank you. [Big Grin]

I have just finished a display for one of the new ones coming out and I am very excited about it. Think it is best I have done so far. Course I always think that about the latest one. [Big Grin]

Will post here first(and only).
Just as soon as I get it.

Ann

#24 FragrantPetals

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Posted 24 June 2003 - 06:55 PM

HI EVERYONE.....................

READING ABOUT E.LAUDER AND THE OUTLET STORES, IS REALLY A JOKE. [Roll Eyes] [Razz]

IT SEEMS THAT ESTEE LAUDER ARE QUICK TO HAVE PUBLICITY ON THEIR PRODUCTS SO THAT WE ALL CAN 'BUY' 'BUY' BUY BUT ON THE OTHER HAND THEY ARE NOT PREPARED TO HELP THE COLLECTORS IN WHATEVER SHAPE OR FORM!
BEATS ME! WHAT SORT OF MENTALITY IS IT TO SEND SOLIDS TO COSTMETIC STORES FOR SALE, THEN TO LIMIT THE PURCHASING OF THESE SOLIDS. IF THEY DON'T WANT US TO HAVE ACCESS, THEN DON'T SELL THEM THIS WAY! YOU CAN'T HAVE YOUR CAKE AND EAT IT, I WAS ALWAYS TAUGHT.

WHOEVER HANDLES THEIR MARKETING NEEDS TO PUT THEIR THINKING CAPS ON. THIS IS BAD PUBLIC RELATIONS ALL ROUND BIG TIME!

SO INSTEAD OF 'BUY' 'BUY' 'BUY' IT MIGHT SOON BE BYE, BYE, BYE!

SORRY, BUT DO GET FED UP WITH THEIR ATTITUDE ESPECIALLY AS THIS SITE GENERATES SO MUCH PUBLICITY FOR THEM. WE SHOULD ADD UP THE SALES WE ALONE MAKE FOR E.L.AND THAT WILL B AN EYE OPENER! [Eek!] [New Laugh] [New Laugh]

#25 Ann and Ken

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Posted 24 June 2003 - 08:32 PM

Greyhound-- I forgot to ask, are you looking for the lightest color Corday Le Cheval ?

There are two colors, a light tan(taupe) and a darker one. I can't tell which one I have til I get another one to compare. Looking at the photos on ebay it's hard to tell.

Ann

#26 greyhound

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Posted 25 June 2003 - 04:59 PM

Ann,

I'm unaware they made 2 different colors. The color doesn't matter, just a horse in excellent condition full of perfume with a label. [Smile]

There's no way I'm paying $325 for this! If patient enough, it almost always goes under $200 ($125-185). I get tired of competing against the same person just for them to resell it a week later for excessive amounts. [Mad]

#27 Lauderlover

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Posted 25 June 2003 - 05:09 PM

You guys want to hear a really good one? [Confused] At the Las Vegas convention a couple of weeks ago, a lady had sold a couple of solids to another lady. The lady had haggled with her over the price and wanted to pay less than the retail value of the solid. [Eek!] The lady ended up selling her the solid(s) at a discount. [Cool] Only to find out the lady was an Estee Lauder employee, who was trying to acquire the piece for Estee Lauder to display in their museum and she also ended up being one of the speakers at the convention! [Eek!] Hmmmph! [Suspicious]

#28 vonnie

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Posted 25 June 2003 - 05:55 PM

That is really cheesy!!!! [Eek!]

#29 mimi

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Posted 25 June 2003 - 08:22 PM

Hey Everyone.....

Lauderlover....that little "Vegas Caper" really blows my mind!! [Eek!] [Eek!]
My feelings:
Shame [Mad] Shame [Mad] Shame [Mad] on that EL employee and those tactics.

Reporting from Texas....

Mimi

#30 Ann and Ken

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Posted 25 June 2003 - 08:41 PM

Maybe she needed them for the Oscar presenters. [New Laugh] [New Laugh] [New Laugh]

Or maybe El can't afford to pay retail and the Cosmetic Company Stores will only let them buy 3. [New Laugh] [New Laugh]

Ann




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